Shipping & Returns

Shipping Domestic

Domestic USPS shipping is free on all items. Additional charges apply for rush shipping, please contact for details.

Shipping International

We now offer shipping to Canada for a fee. Shipping to other International destinations is also available at an additional charge, please contact for rate quotes.

Returns & Refunds Policy

Thank you for shopping at Cut Arts.

If you are not entirely satisfied with your purchase, we are here to help.


You have thirty (30) calendar days to return an item from the date you received it


All custom silhouette portraits are guaranteed. We offer a replacement or full refund, upon return of your item, within thirty (30) days of shipping date if you are not satisfied with your purchase. Unfortunately, due to the custom nature and precious metals used in our jewelry we do not offer refunds on it.  We do allow you to proof your silhouettes before they are made into jewelry. Custom jewelry and silhouette prints will not be refunded once proof is approved. Custom shadowbox art will not be refunded.


You will be responsible for paying your own shipping costs for returning your item. Shipping costs are nonrefundable. 

Contact Us

If you have any questions about how to return your item to us, please email